Shipping & Refund Policy

New customers can try Talklino free for 14 days without a payment card, unless a specific offer states otherwise. You can stop the trial at any time. Without an active paid plan, paid features are limited afterwards.

Paid subscriptions renew automatically monthly or yearly according to your chosen cycle. You can cancel before the next renewal date. Access then remains available until the end of the period already paid.

Subscription periods already paid are in principle non-refundable, except where mandatory consumer law requires it, Talklino billed twice, or a proven technical fault made the paid service unusable for a substantial period.

An annual subscription usually includes a discount in exchange for the yearly commitment. Cancelling mid-term stops automatic renewal but does not automatically lead to a pro-rata refund.

Price changes do not apply retroactively. We inform active customers in advance when a change will apply at a next renewal.

Send a request within 14 days of the relevant charge to talklino@outlook.com, with your account email, invoice date and a short explanation. We assess every request fairly and in line with applicable law.

Talklino is a digital software service (SaaS). No physical products are shipped and there are no shipping costs. After successful payment your subscription is activated instantly and you get immediate access at app.talklino.com. You receive a confirmation by email.